Oukitel WP12 Pro IP68 IP69K Rugged Smartphone 5.5-inch Display Light Weight Compact
VAT-Free in the EU. Your order will be dispatched from the nearest warehouse with stock availability. Learn more
Guaranteed Safe Checkout
1. Cancellation
We only accept order cancellation within 24 hours of your purchase.
2. Customs Tax
Import duties and taxes are the buyer's responsibility.European customs require custom clearance according to the order payment amount. When the item arrives in your country, please pay attention to the phone to assist in customs clearance.3.Returns Process
If you have any issues with the product return or exchange, please contact our customer service cc@oukitel.cc and they will offer you a solution according to your case.
4. Delivery
It will take 7-10 business days to process your order.10-30 business days for delivery to the United States, Canada, United Kingdom, Australia, New Zealand, and European Union Countries.30-60 business days for delivery to Russian and Asia Countries.
NOTICE:
- DUE TO COVID-19, SHIPPING SPEED MAY BE AFFECTED!
- Shipping Cost to Alaska and Hawaii are applied to State Taxes.
5. 15 Days Exchange/Return
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service cc@oukitel.cc to make sure you send the package to the right address. Please kindly notice we are going to deduct 15% for credit card payment and handling fee. Upon receiving the product, we will send you a new item for free or issue your refund. The shipping cost of the exchange/return shall be covered by the customer.
NOTICE: If the products are sent with the wrong size/width/color, we will cover the shipping cost for the return. As for the refund, we are going to withdraw 15% of the purchase amount for the Payment & Handling fee.
For exchanges/returns, the processing time for the exchanged item will be between 7 - 10 business days, upon receiving your item back and also depending on stock availability.
Questions & Answers
Our innovative OUKITEL Tech Fusion™ combines five essential elements: rugged durability, stronge processors, long-lasting batteries, vivid displays, waterproof and great signal. It's the driving force behind our exceptional smartphones, rugged phones, tablets, and rugged tablets.
OUKITEL Endurance+™ technology ensures continuous performance, adapting to your needs effortlessly. We prioritize power and longevity, so you never miss a beat.
Elevated by OUKITEL Power Technology™, our devices are crafted for unparalleled performance, ensuring you have the stamina and capability to conquer any challenge that comes your way.
Your OUKITEL order typically arrives within 7-15 business days. Please note that during major holidays like Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and New Year's Day, there may be slight delivery delays to international destinations. However, we prioritize your satisfaction and send all international parcels via tracked express shipping services, allowing you to monitor your order's progress in real-time.
Experience the advantages of OUKITEL's rugged gear:
- Unmatched Durability: Our devices are engineered to withstand the most challenging environments.
- Waterproof Peace of Mind: Be ready for any weather; OUKITEL gear is waterproof and ready for action.
- Long-Lasting Power: With big batteries, our devices keep up with your demanding lifestyle.
- Stellar Signal Quality: Count on OUKITEL for a strong and reliable signal wherever you go.
Choose OUKITEL for rugged gear that empowers your adventures!